Return policy.
When shopping on line it is very important to know that you have the right clothes for you. If you buy and find that it does not fit or you just don’t like the purchase having peace of mind that there is no hassle to return the product and get a full refund is essential. We have selected a group of companies that sell the finest Brands and are guaranteed to be genuine in new condition and inspected by the highest quality control to meet each company’s experience standards.
Each web site has their own policy so please take the time to read and understand each sites Return Policy and instructions. The item must be returned in new and unused condition, in the original boxes and with all paperwork (this includes warranties), parts and accessories to insure full credit. "New and unused" means that there are no scratches, marks, or blemishes on the item; there are no signs of wear on the product, the tags, or the case; and the product must not have been sized or altered in any way.
Damaged or Defective Items If you receive a damaged or defective item, contact the web site immediately (within 48 hours from delivery). Please supply your order number from your original confirmation e-mail. They will also need your e-mail address and phone number. The individual web site will make every reasonable effort to replace the item in a timely manner.
If there is extensive damage to the carton, refuse the order and contact the web site concerned immediately. Please have your order number available when you contact their Customer Service.
You must contact the Web Site directly that you bought your items from, Clothes Big and Tall has no responsibility for any product purchased from the Clothing Stores listed on its web site pages. Your transaction is with those web sites alone.
Support@ClothesBigAndTall.com